Customer Satisfaction

How does CLP know you're going to have a top quality experience?

1. It's not easy to become a CLP employee. We put all applicants through a rigorous screening process that includes an in-depth interview, reference check and skill testing process. All applicants are drug-tested, receive a safety orientation and are issued PPE before they're assigned. And, we collect a comprehensive tool inventory and experience history on every worker, so we can make the best match of tradesperson to your specific needs.
2. We collect detailed information on your job order and we stay in close communication with you so you always know what's going on with your order. And, after our employee arrives at your site, we follow up to ensure he is meeting your needs, all the way through to the end of the job.
3. Periodically, we'll ask you for your feedback on your overall experience with CLP through our VoiceBack^TM program. Your voice plays an important role in our business. VoiceBack provides one more way for us to hear from you and ensures that we're continuously improving our services and meeting your needs. Learn More
4. Your CLP representative will schedule a quarterly customer service and planning review. We believe maintaining communication with you is the best way to be sure we remain a valuable member of your business team.
5. CLP guarantees your satisfaction with the reliable skilled tradespeople we provide. If, during the first four hours of the assignment, you're not pleased with our employee's performance for any reason, we'll replace the employee and you won't be billed for the unsatisfactory performance. That's our 100% Service Guarantee.

Become a CLP customer today and experience for yourself why savvy contractors partner with CLP for reliable skilled trades staffing!